Follow step-by-step instructions below to troubleshoot the issue. Complete prerequisites step before proceeding to error troubleshooting step. Following conditions should be met for the correct functioning of the backup conversion or recovery to a virtual machine. Complete all steps before proceeding to error troubleshooting step. Depending on the conversion way, make sure that the correct agent has been installed and appropriate license is used. The resulting machine will have basic volumes, even if Linux logical volume structure is present in the backup.
The same applies to dynamic volumes used in Windows systems. If you want to recreate logical or dynamic volumes on the machine, perform the conversion to a manually created virtual machine. Otherwise, the resulting machine will use the BIOS boot firmware. When recovering to a manually created virtual machine, you may want its disks to have a different interface than those of the original machine.
For these reasons, if the machine uses a custom boot loader, you might need to configure the loader to point to the new devices and reactivate it. Should the need arise, use the procedure described in “How to reactivate GRUB and change its configuration”.
If all steps above have been executed and issue still persists, go to error troubleshooting step. Troubleshoot the conversion to virtual machine errors. Complete all steps before proceeding to collect information step. Error during conversion may point to the issue in the source data, e. If regular conversion fails, confirm that the backup file is created correctly prior to start the conversion. Check the recovery to “New virtual machine” with the same destination to allocate the issue.
If you suspect source data corruption but the archive validation is successful, perform recovery to other type of virtual machine or to other destination or recover a part of the data to allocate the issue. The agent should be able to create or modify virtual machines on the specified virtualization server:. If the conversion to the virtual machine has completed successfully, but the operating system is not booting or post-boot problems appear:. If a known solution has been applied, but the issue still persists, go to prerequisites step to troubleshoot the new issue.
If all steps above have been executed and issue still persists, go to collect information step. Collect following information and contact Acronis Customer Central. If recovery is performed via the bootable media, collect the system report right after the recovery process. If the virtual machine can boot to OS but there is an issue with the functionality of the OS, collect AcronisInfo from within it:.
Skip to main content. Applies to: Acronis Backup Operating Systems: Windows Linux. Last update: Follow these steps to troubleshoot the recovery and conversion to virtual machine: Get familiar with technology of restore and conversion to virtual machine in the About part. Check for known issues in the Known issues part. Follow to Troubleshooting part to troubleshoot and resolve the issue. VM backup is created Before the regular conversion starts, a backup of the virtual machine is created including the settings of the virtual machine.
Backup is converted to a virtual machine The way the repeated conversions work depends on where you choose to create the virtual machine. If you choose to save the virtual machine as a set of files: each conversion re-creates the virtual machine from scratch.
If you choose to create the virtual machine on a virtualization server: when converting an incremental or differential backup, the software updates the existing virtual machine instead of re-creating it. Such conversion is normally faster. It saves network traffic and CPU resource of the host that performs the conversion.
If updating the virtual machine is not possible, the software re-creates it from scratch. Backup is converted to a virtual machine Rather than converting a TIB file to a virtual disk file, which requires additional operations to bring the virtual disk into use, Acronis Backup performs the conversion by recovery of a disk backup to a fully configured and operational new virtual machine.
Recovery to a manually created virtual machine by using bootable media : Preparation of a bootable media with Acronis Universal Restore functionality A bootable media with Universal Restore as well as the virtualization platform drivers for Windows guest OS in the backup should be prepared. Configuration of the volume and recovery task Dynamic volumes for Windows are created prior to recovery task.
Recovery of data to the virtual disks Data is recovered from backup to the disks. See more about conversion to virtual machine in following articles: Title Related to Acronis Backup Prerequisites Following conditions should be met for the correct functioning of the backup conversion or recovery to a virtual machine.
I have an original backed up image. How can i use an existing backed up image without the need to clone HDD’s. Thank you for your posting! If I understood the situation correctly you have an image of your system in the form of a. The only way to do this is to recover this backup onto the infected machine with Acronis Bootable Media.
Direct swapping of drives is possible only if you have a clonned drive. Here you’ll find more information on difference between Backup and Disk Clone. And I am facing issue installing windows 7 in 7th genratgene Intel processor. Plz help me. I recommend that you search for any third-party application on the web. Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year.
Thread needs solution. Paul Goggin. Posts: 2. Comments: 0. Forum Star. Posts: 3. Comments: Posts: Hello Paul and DwnNDrty! Thank you. Posts: 0. Comments: 2. Anna Trifonova [Inactive]. Hi h azar , thank you for your questions! Hello h.
Acronis True Image | Knowledge Base – Frequently asked questions
In this example Acronis True Image can be installed on Windows 8, and used for Windows 8 and Ubuntu data backup of supported file systems. Acronis True Image for PC. Support documentation for Acronis Cyber Protect Home Office (Windows) · Acronis Cyber Protect Home Office (Mac).